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Did you recently update to Oreo (8.0)? My 2016 F30 340i w/nav was working on 7.1.2 but on Oreo BT Audio no longer works. Annoyingly it worked the first time I paired the car and then after that, no more. Sometimes I can get it to play from pocketcasts but no Artist/Track info is displayed. I too checked bmw.com/update and it said my car is up to date, but I don't believe it.
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On Order (in transit): BMW iX 50, Oxide Grey
Retired: BMW Welt Delivery 4/14/16: European Delivery - 2016 340i EBII/Saddle - ZMP | ZCW | ZDA | ZLP | ZTP | M Adaptive | Rear Shades | MPPSK Before and After Dyno 
Retired: 2011 335D Space Grey/Black - ZSP | ZPP | ZCW | 6FL | Sat Radio | Nav | $600 Base Audio Upgrade  |