Quote:
Originally Posted by wj4
You're driving a loaner, right?
Trust me, the dealership wants to get your car back ASAP. By having you driving their loaner, they are losing out because: A. you're not putting miles on your own car and B. one of their loaners, the one that you have, is out of rotation to the other customers.
2 weeks seem like it may be a tough battle. I remember when the fuel pump issue first started and the part had to be ordered in, on a case by case basis, and it would take months for everything to get resolved. In those cases, members stated that the monthly payments were taken care of. Some even got free accessories thrown on the car.
|
thanks for the info, did they go through the dealers or just call BMW NA?