Quote:
Originally Posted by Kkuba
They aren't really 'my' dealer, I have only just bought the car, so I haven't picked one yet, as I haven't needed one yet. I just called them as they are closest to me.
I don't know them, and they don't know me, so I would feel a bit funny turning up with my seat to show them.
Instead, I was thinking that once Blackman's contact me to discuss, I can mention to them that I will be passing on this information to Brighton BMW if I am not satisfied with the solution/end result.
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Ahh. My bad. I thought they were the dealer you used.
Nevertheless, as you have said, it would definitely be a good idea to pass on that information to Brighton BMW. You don't want to sound like, "..if you don't fix my seat I am going tell Brighton's that you do a crap job..". Just let them know whatever happens you are going to let Brighton's know of your situation as they were the ones who recommended Blackman's to you.