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Will be chatting again with him this morning, and I will let you know of the outcome.
A question to you guys though, what do you think would be a reasonable resolution to the broken/damaged plastic trim pieces?
I guess it would be a bit too much to demand he replace all the damaged plastic bits, instead should I expect that he at least repairs them to the same function and appearance as they were before?
Thanks again everyone for all the feedback.
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