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Yea, Quinn has actually improved service at BMW Toronto. It was awful and corporate before.
As someone said, it's a crapshoot. I've had good and bad experiences at Parkview, where I bought, and at BMW Toronto, which I live closer to. But trust me when I tell you that either dealership is way better than they used to be. Unfortunately, service is about making money, not about building the BMW brand after purchase, and so you have to firm about your time and expectations. It also helps to know someone.
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