Quote:
Originally Posted by antyman
Hi all,
I have the run flats and had a flat yesterday. Took my 328i to Shelly BMW at Buena Park (in CA). Asked them about the Pirelli warranty and they feigned ignorance. I ended up paying the $320.
Anyone have experience with this? Any chance I can get reimbursed? I plan on bringing them a printed copy of the warranty tomorrow and seeing how it goes from there.
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I brought the bulletin to my SA at Maranello BMW in Vaughan and he was able to coordinate with Pirelli to get the warranty process started. Either way, you would have to pay for the tire first and once they get reimbursed, they will credit you back the amount. Pirelli will have someone pick up the damaged tire and review the case. If you're within 2/32s of tread, you will get reimbursed for the full amount otherwise it will be prorated on the retail cost of the tire that you paid to the dealership and this does not include mounting and balancing fees.
If they're still not cooperative after giving them the bulletin, I'd call BMW North America.
I had to fork out $480 for mine. You guys have it good in the US.