Quote:
Originally Posted by FStop7
Overall I've been pleased with BMW service, though when you have to pay for it the prices are really high.
The weakest point of BMW service is the inconsistency of loaners. Some dealerships do loaners for everyone. Others only do loaners if you bought the car from them. Others don't do loaners at all. That's annoying, especially compared to Lexus, where (as far as I know) if your car is in for service you can get a loaner from any dealership you go to, period.
|
+1
I've been happy with the service, problem is I have to drive an hour to get it. The dealership 5 minutes from my house played too many games when it came time to order so I went elsewhere, and they will not give you a loaner if you didn't buy the car from them.