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Originally Posted by tvieso
So it's now acceptable for SA's to not do their job (i.e. know their product)? And instead of raising the bar for them, we lower it so they don't have to be accountable and then bring somebody else in to supplement? Wow. Sends a great message overall. iDrive is not that complicated anyway.
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They are commission paid, so if they were told they had to do this to keep the job then there will be no problem.
But no...