Ouch. That does not sound normal. Pads should last at least 50k miles unless you're doing track days. Most last a heck of a lot longer than that. Rotors should last longer than pads unless theyre warped-you can usually grind and resurface them once. You definitely need pads if theyre that worn, but I'd take it somewhere else for an estimate. I'd be getting a pretty Brembo/Stoptech setup for not a whole lot more if it was mine.
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