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      09-23-2013, 07:26 PM   #155
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I know few stories that are a little bit different Scott.
Also, BMW can reimburse the money, but the time lost, the stress, and the permanent hassle, who will pay for all that?
Nonetheless, a car at that price should not see the Service Bay except for regular maintenance.
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      09-23-2013, 09:13 PM   #156
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Wimpy demonstration. If he was serious, he would have had a helicopter lift it over to BMW HQ and drop it on top of the CEO's car in the parking lot!

THAT would have sent a message!
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      09-23-2013, 09:18 PM   #157
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Quote:
Originally Posted by teen335 View Post
I understand his frustration. BMW has been failing their customers these past few months. I've been waiting for the past 2 and a half months for a fan to arrive from Germany. I haven't driven or seen my 335 since July
Unbelievable. I have never been treated like that by any car dealership, any brand, ever. I just bought my BMW (used) a month and a half ago, and I'm already scared of the maintenance ahead of me. My first sched service appt is 9/30. I cannot work/live without my car, so they sure better be quick!
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Bought 08/09/2013@53,340mi Current 3/13/2019@206,283mi
Fail(s): tstat hous/water pump 89k, Chargepipe 106k, coolant tank 114k, FRM3 114k
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      09-24-2013, 01:47 PM   #158
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Quote:
Originally Posted by Tracus View Post
I know few stories that are a little bit different Scott.
Also, BMW can reimburse the money, but the time lost, the stress, and the permanent hassle, who will pay for all that?
Nonetheless, a car at that price should not see the Service Bay except for regular maintenance.
I am not denying that every single car is perfect. But this outcome was very much different than originally reported , and it was specifically this event which I was referring to.

I should point out that two owners approached me here and it was almost the same situation, BMW responded , they did not.
There is only so much that can be done but the customer must be willing to participate in the solution.
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      09-25-2013, 03:00 AM   #159
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Some people clearly have more money than sense....
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