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Dealer driving your car during service
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06-13-2012, 01:26 AM | #1 |
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Dealer driving your car during service
Hey guys,
Just got my car back from replacing the roof seals on my e93. The odometer in VS odometer out is 5 miles based on the record they provided me. Is this common to drive 5 miles after this type of service? I'm being overprotective but I don't want any technician to redline my car for 5 miles on a pothole ridden streets of northern NJ.
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E46 S54: Black on Black, 6MT, Agency exhaust, ESS chip, KW2 coilovers, H&R Spacers. E93 N54: Black on Black, 6MT, FULLY STOCK. Sports PKG. E90 N52: Black, AT, H&R Sport springs, Hyper Silver 19" VMR V715 staggered |
06-13-2012, 01:29 AM | #2 | |
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06-13-2012, 01:49 AM | #3 | |
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06-13-2012, 01:56 AM | #4 |
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Totaled?!!!! Sheeet.
One dealer bent my rim on the e93 during the same "test drive" and another dealer dented my rim on my e90 while installing tires in a 2-week period.
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E46 S54: Black on Black, 6MT, Agency exhaust, ESS chip, KW2 coilovers, H&R Spacers. E93 N54: Black on Black, 6MT, FULLY STOCK. Sports PKG. E90 N52: Black, AT, H&R Sport springs, Hyper Silver 19" VMR V715 staggered |
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06-13-2012, 06:08 AM | #5 |
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Yeah, they all like to take customer's cars out for a joy ride so they can redline them for 5 miles. Get's them repeat customers and more costly repair jobs.
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06-13-2012, 06:53 AM | #6 |
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Fairly normal.
See comment about highway speeds... I actually appreciate it myself. Although, I use New Country BMW in Hartford, and I've never found myself anything but pleased with them. |
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06-13-2012, 06:54 AM | #7 |
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It takes half an hour to go 5 mi in jersey. They would fix the bent but they won't claim responsibility. They said the dent couldn't have came from their lot.
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E46 S54: Black on Black, 6MT, Agency exhaust, ESS chip, KW2 coilovers, H&R Spacers. E93 N54: Black on Black, 6MT, FULLY STOCK. Sports PKG. E90 N52: Black, AT, H&R Sport springs, Hyper Silver 19" VMR V715 staggered Last edited by Tmaccus; 06-13-2012 at 01:27 PM.. Reason: spelling |
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06-13-2012, 07:15 AM | #8 |
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Maybe they were also checking fluids?
Takes a while for the car to warm up and the oil read out to show something. Every time Ive gone to the dealer they have done a full checkout of the car. One time I took it for a seal (trunk) and when they returned the car they had done a brake fluid change. The good thing is that roads near my dealer are perfect |
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06-13-2012, 08:57 AM | #9 |
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What dealer? Bloomfield never drove mine, HOWEVER after I asked them NOT to wash it they drove it to get washed AND scuffed a bit of my freshly painted bumper. They just suck.
... oh and gave me a door ding. It's like dealing with kids. You have to watch their every move. |
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06-13-2012, 11:21 AM | #12 | |
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My dealer dinged my car while fixing the weatherstrip on the trunk. They repaired it and repaired another ding I had caused by someone at the mall. I gave them a chance to wash the car and it looked like they used a wet shammy to clean it. Now I just tell them not to wash it. |
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06-13-2012, 11:32 AM | #13 |
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i got my car back once after a week and the mileage difference was like 700
they said that the key had not been updated in two weeks and then gave me the actual mileage in and out... i thought, well if that's the case why not write that in the first place.. and there's no way i drove 700 miles in two weeks. of course i didn't look at the odometer before i brought it in, so there's no way to prove they drove it. but i was pissed nonetheless
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06-13-2012, 01:24 PM | #14 |
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Bridgewater BMW in NJ:
Trip 1) Had my e93 in for convertible seal replacement. Trip 2) Had to come back to get another convertible seal replacement because the roof still leaked. They made a gash (about 3 inches long) into leather piece next to the seat. Made a dent and had a long (6 inch) road rash on one rim. Trip 3) They repaced the piece they left a gash in. They repaired the rim and said they were just being nice and wasn't their fault.
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E46 S54: Black on Black, 6MT, Agency exhaust, ESS chip, KW2 coilovers, H&R Spacers. E93 N54: Black on Black, 6MT, FULLY STOCK. Sports PKG. E90 N52: Black, AT, H&R Sport springs, Hyper Silver 19" VMR V715 staggered |
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06-13-2012, 01:29 PM | #15 |
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Oh, and they always put that tacky BRIDGEWATER BMW rear license plate holder everytime. I have a collection of them. I finally told them to not put it on during my last trip.
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E46 S54: Black on Black, 6MT, Agency exhaust, ESS chip, KW2 coilovers, H&R Spacers. E93 N54: Black on Black, 6MT, FULLY STOCK. Sports PKG. E90 N52: Black, AT, H&R Sport springs, Hyper Silver 19" VMR V715 staggered |
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06-13-2012, 03:18 PM | #16 |
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Probably just took it to lunch. Trust me, i work for a dealership. I hear technicians everyday say "hey wanna go to lunch?".... "ya, got a car to drive?". And that is everyday, it doesnt matter if the car is dropped off for an oil change or a longblock. Their logic is based off of "what the customer doesnt know doesnt hurt them". Oh and its not just lunch either, its for naps and random errands as well lol
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06-13-2012, 06:32 PM | #18 |
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I've had it go both ways. last service was the battery, ODO didn't change. I've had nearly 300 miles. And I've had 5-6.
Imho the 5-6 is worrisome, they probably beat the **** out of it going to lunch etc. Like I've said before I cannot stand techs using customers' cars for errands. |
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06-13-2012, 06:34 PM | #19 | |
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06-13-2012, 06:36 PM | #20 |
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06-13-2012, 06:36 PM | #21 | |
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