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      12-31-2008, 04:36 PM   #1
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2 very small dents on my brand new car, any ideas?

I have a 335 which I did European Delivery on a few months ago, and I finally got it delivered at home last week. I friend just pointed out to me that there are two very small little dents on the left and right rear quarter panel of the car, in identical locations on both sides. I indicated where they on the attached pictures.


Does anyone have any clue what might cause that?

They were not there when I dropped off the car before transport.

They are very minimal and hard to see unless the light strikes just right.

I am thinking that straps placed over the trunk during transport might do it, but I can't imagine they ship cars that way.

There is no way I made these dents, unless staring at my new baby caused them!

Any ideas? I am debating with my dealer on who will pay for fixing them.

Thanks!
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      12-31-2008, 04:40 PM   #2
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Have your dealer fix them - I always thought the cars were secured at the wheels?
Maybe the shipping truck went over a bump that caused the car to hit the frame of the shipping vehicle? Either way not your fault - have them fix it.
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      12-31-2008, 04:48 PM   #3
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I definately want the dealer to fix them, but they say it wasn't identified when I picked it up from them, so they are not liable.

They may change their minds, but that's their opinion so far
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      12-31-2008, 04:51 PM   #4
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your car's so happy to see you that it's smiling at you.
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      12-31-2008, 04:52 PM   #5
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you may have paintless dent removals to repair them for you. both dents will prolly run you around $150.
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      12-31-2008, 04:53 PM   #6
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Quote:
Originally Posted by KM_SF View Post
I definately want the dealer to fix them, but they say it wasn't identified when I picked it up from them, so they are not liable.

They may change their minds, but that's their opinion so far
May I ask which dealer?
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      12-31-2008, 04:55 PM   #7
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Quote:
Originally Posted by Bimmeration View Post
you may have paintless dent removals to repair them for you. both dents will prolly run you around $150.
Yep. That's my other option. Dealer quoted me $300. 100% markup?? Shocking!!! ;-)
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      12-31-2008, 04:57 PM   #8
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Check and see if there is a reputable dent masters in your area - My cousin got a dent taken out of his 996TT (paint-less repair) from a dent masters shop in socal.
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      12-31-2008, 05:13 PM   #9
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Quote:
Originally Posted by KM_SF View Post
Yep. That's my other option. Dealer quoted me $300. 100% markup?? Shocking!!! ;-)
yeah. i had it done on mine for $150 a piece two weeks after i got my car, but later found out that i could have had them done for about $80 a piece through other paintless dent removal specialists. guess i paid not only for the service but alittle more, eh? other's loss is OP's gain!
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      12-31-2008, 05:45 PM   #10
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The dent wizard guy is a steady at just about any dealer. Those dents are from the strap on a rough boat ride across the pond. Your dealer knows it, because he has had many just like it fixed by the dent wizard before selling the car.

Explain to him that you feel he should take care of them for you. If he doesn't, pay dent wizard directly and find a new dealer. The dent repair should be perfect when complete.
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      01-02-2009, 01:08 AM   #11
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This is the guy who does all my work...

http://homepage.mac.com/dentexpert/PhotoAlbum29.html

Sal is the best.
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      01-02-2009, 04:43 AM   #12
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Quote:
Originally Posted by KM_SF View Post
I definately want the dealer to fix them, but they say it wasn't identified when I picked it up from them, so they are not liable.

They may change their minds, but that's their opinion so far
I hate that mentality--that happened to me when I bought this gas range that cost an arm and a leg. I reported dents on the range 2 hours later, they claimed they were not liable, I should have refused delivery.

imho it's not your issue to identify how to fix those dents, it's either the dealership or the carrier's. They are big boys and even though they're bleeding money now due to the economy, they're not off the hook. good luck.
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      01-02-2009, 11:22 AM   #13
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Garage List
Just remember, the squeaky wheel gets the grease. For some of us it's very uncomfortable to be a persistent complainer. But with dealerships, it's often a necessary tactic. Also, don't hesitate to go up the chain of command at the dealership.
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      01-02-2009, 12:23 PM   #14
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I noticed the exact same dents on my car the other day. They are very small and you have to be at just the right angle to see them. There is no way they could be door dings based on where they are on the quarter panel unless someone with lambo doors dinged it shutting them. I don't know what they are from either.
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      01-02-2009, 12:26 PM   #15
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Hail does that to cars around here, I don't know if you've had any hail out there lately though.
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      01-02-2009, 03:43 PM   #16
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Quote:
Originally Posted by limited_slip View Post
that should just pop right out. try a ding king or a pop-a-dent (as seen on TV)
Wrong! Those things are killers and will not give you a good result. The car is new - your dealer should just acknowledge the damage and have a paintless dent removal done, which will cost him $100 tops for both dents. No big deal to him but could cost him in good will, negaive posts if he refuses to do it. You shouldn't have to push them on this. They should gladly do it.
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      01-02-2009, 05:30 PM   #17
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Quote:
Originally Posted by nick6753 View Post
I noticed the exact same dents on my car the other day. They are very small and you have to be at just the right angle to see them. There is no way they could be door dings based on where they are on the quarter panel unless someone with lambo doors dinged it shutting them. I don't know what they are from either.
Funny you brought this up cause I have them to in the same spots.
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