03-25-2024, 01:23 PM | #1 |
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Almost scammed by Eurostyletuning.com
In December, I ordered a replacement LCD screen for my daughter's BMW M235i. Over a week later, it hadn't shipped. They said they were waiting on receiving new stock. I asked them to cancel because my daughter was heading back up to college and it wouldn't get here on time. They apologized for the delay and canceled my order. 8 days later, they hadn't issued a refund and said "Rest assured, your order cancelation will be processed but it will take a long time as we are currently having delays on our accounting team." I waited 2 more days and nothing. I initiated a chargeback with my credit card company.
They disputed the chargeback and said they shipped the screen. They even made a "fake" shipping verification (obviously no tracking nor confirmation numbers) The credit card company took their words at face value and contacted me and was going to reverse my credit. I provided the full email conversation including where they said they were canceling my order and provide me a refund. I finally got my credit today. |
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TheMidnightNarwhal2657.00 Westside Guy5720.50 hihowareyougood125.50 noemon46.00 heavyD^23688.50 carseatsm5837.50 tracer bullet2411.50 |
03-25-2024, 01:25 PM | #2 |
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Wow I hate businesses who act this way. So quick to process your money but so difficult to get a refund. Good on you for not beating around the bush, I've started doing the same.
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Westside Guy5720.50 elitegc14.50 |
03-25-2024, 01:29 PM | #3 |
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Westside Guy5720.50 |
03-25-2024, 02:03 PM | #4 |
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More places need to be up front about what is stocked and what isn't, what is being drop shipped, what is special order, etc. If vendors are up front about it, I'm prepared and can decide if I'm okay with waiting.
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TheMidnightNarwhal2657.00 |
03-25-2024, 02:38 PM | #5 | |
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Quote:
Or you order something from a website and they give you a different brand item and tell you to not worry about it because it's still the same part and same function I wanted and not offering anything in return, like I had to ask them to refund me price different for the CHEAPER item they sent me... you guessed it, N54 Tuning again. Never ordering there again. |
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03-26-2024, 07:10 AM | #7 |
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Why would you buy from them instead of BMW anyway?
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Westside Guy5720.50 |
03-27-2024, 08:54 AM | #8 |
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///MPhatic13862.50 |
03-29-2024, 06:45 AM | #9 |
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Shady businesses are lurking on every angle and every opportunity to strike, forums stories like this one helps our community of car enthusiasts stay informed. Thanks for sharing.
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